In this episode, Max Halliwell from Ecodan talks to David Cooke, one of the UK's most experienced Ecodan installers. David has been installing Ecodan air source heat pumps for more than 10 years and has completed over 630 installs, mainly domestic, off-gas, retro-fit, new and self-build projects in North Norfolk. He shares his journey; switching from fossil fuels to sustainable heating, how the consumer market and technology has changed over the years and what makes a successful business partnership with the right heat pump manufacturer.    

01:36 / Over 10 years of Ecodan installs

03:40 / Giving up on oil boilers

05:00 / Ground source vs air source heat pumps

07:30 / Partnering with Mitsubishi Electric

09:30 / Sizing a heat pump correctly

14:40 / Low-temperature capacity

16:25 / Mitsubishi Electric Ecodan

17:00 / A typical install process

19:45 / Room-by-room heat loss calculations 

20:45 / Commissioning the Ecodan with SD cards

22:32 / The Ecodan MelCloud App 

23:40 / Remote maintenance to prevent false call-outs

26:23 / Grant funding for heat pumps

32:54 / Partnering with Ecodan for a successful heat pump business

34:33 / Advice for installers looking to switch from fossil fuels to heat pumps.